13 weeks was all it took to bring this idea from a concept stage all the way to the app stores. We started out with the client-side application, and expanded it with features for housekeepers during a first iteration. Each week counts as a sprint; a dedicated week of focus with clear deliverables and outcomes. The number of client check-ins should tell you their involvement mattered to us, a lot.
This project essentially hit two birds with one stone. On the one hand, we've made it easier for clients to manage appointments, and on the other we've provided housekeepers with a better way to view and update their schedule, as well as plan their annual leave. That's great news for the two main groups of stakeholders in the La Belle Maison ecosystem.
The core added value of this application, is the simplified workflow for all parties involved; clients, housekeepers, and consultants. Clients’ expectations can be managed better, housekeepers have a clear overview of their planning, and the consultant, who's responsible for managing the service vouchers using CheQpoint, can easily stay up to date.
Certain actions available in the app automatically trigger certain workflows, decreasing the organizational overhead by a significant amount. We used the cross-platform development tool Expo to materialize these features and created a custom layer to interface with the back end.